| Author |
|
bekim
Newbie
Joined: 10 July 2010
Online Status: Offline
Posts: 4
GPS Model: nuvi 310
Town: Beacon Bay
|
| Posted: 10 July 2010 at 5:27pm | IP Logged
|
|
|
After installing Southern Africa Streetmaps 2010.2, I can't search for addresses anymore. My Nuvi 310 keeps on asking for State/Province and then responds with no match found. I've updated the firmware & reinstalled the maps but still can't get it working. Any ideas?
|
| Back to Top |
|
| |
Shorty
Administrator team
Joined: 22 May 2006
Location: South Africa
Online Status: Offline
Posts: 12461
GPS Model: GPSV; GPSMAP276C; GPSMAP60CSx; DGPS-XM4-ALT Datalogger
Town: Roodepoort
|
| Posted: 10 July 2010 at 9:38pm | IP Logged
|
|
|
Hi bekim - welcome here.
The 610 is a 310 with a larger screen so my search went like this:
Where to > Address > County = Western Cape (I'm in Gauteng) > Spell City > Cape > Done > select cape Town Cbd (by scrolling down) > 45 > Ad > Adderly Street > Adderley Street Cape Town Cbd > Go. Searches fine.
It can also depend on what street in what town you may be looking for - 1. It might not be digitised yet; 2. It might be digitised but not yet named (will default to Road); 3. The street may be in the map but there is a typo in the spelling of the name. In all these cases you would receive "Not items found\d"
In this case go to MapSource and scroll to the suburb and by a process of dead reckoning try to find the street. If you can't, then use a nearest intersection as your target. The destination won't be too far from that.
__________________
The perfect digital map will always be a 'Work-in-Progress' VOOF
|
| Back to Top |
|
| |
Metro Nomad
Administrator team
Joined: 03 June 2006
Location: South Africa
Online Status: Offline
Posts: 4430
GPS Model: eTrex Legend HCx; nüvi 610T;Topo & SAS GAS 2010.2
Town: Sasolburg
|
| Posted: 10 July 2010 at 10:08pm | IP Logged
|
|
|
Hi bekim and welcome to the forum! 
You could also read SA SM 2010 & Town Names for what it's worth.
__________________
Beati pauperes spiritu.
Amicus certus in re incerta cernitur.
|
| Back to Top |
|
| |
bekim
Newbie
Joined: 10 July 2010
Online Status: Offline
Posts: 4
GPS Model: nuvi 310
Town: Beacon Bay
|
| Posted: 11 July 2010 at 12:00pm | IP Logged
|
|
|
Hi Shorty
Thanks for the reply, but the problem is that when it ask for State/Province, it replies with not found immediately I enter the first letter. It doesn't allow me to proceed past this point. Are there any files I can delete and retry installing - ie a "clean install". As I said, I installed the software off the DVD and everything was updated including the firmware. I did this a couple of times with the same result - Address & Intersection don't work.
Thanks guys.
|
| Back to Top |
|
| |
Leon
Administrator team
Joined: 04 January 2007
Location: South Africa
Online Status: Offline
Posts: 3207
GPS Model: PaperMap, Samsung INNOV8, Nüvi660, GPSMap60CSx, GPS45XL
Town: Pretoria
|
| Posted: 11 July 2010 at 12:33pm | IP Logged
|
|
|
Bekim, welcome from me also. 
My usual reply is to contact GDA on Monday morning, don't delete anything just yet.
Garmin Distribution Africa (Cape Town Branch)
+27 21 788 9015 / +27 861 427 646
Capricorn Business Park, Capricorn Drive,
Muizenberg, WESTERN CAPE
(WGS84) hddd.ddddd° S34.08778 E18.48837
Garmin Distribution Africa (Durban or KZN Branch)
+27 31 539 6020 / +27 861 427 646
Kingfisher Office Park, 28 Siphosethu Road,
Mount Edgecombe, KWAZULU-NATAL
(WGS84) hddd.ddddd° S29.70916 E31.03932
|
| Back to Top |
|
| |
Shorty
Administrator team
Joined: 22 May 2006
Location: South Africa
Online Status: Offline
Posts: 12461
GPS Model: GPSV; GPSMAP276C; GPSMAP60CSx; DGPS-XM4-ALT Datalogger
Town: Roodepoort
|
| Posted: 12 July 2010 at 10:12am | IP Logged
|
|
|
I'd agree with that - don't think we've had such a report on Forum before unless my single brain cell's not working this morning.
Please do let us know what the solution is, for others who may follow and have the same issue.
__________________
The perfect digital map will always be a 'Work-in-Progress' VOOF
|
| Back to Top |
|
| |
bekim
Newbie
Joined: 10 July 2010
Online Status: Offline
Posts: 4
GPS Model: nuvi 310
Town: Beacon Bay
|
| Posted: 13 July 2010 at 8:27pm | IP Logged
|
|
|
Thanks for all your assistance guys.
Phone Garmap as you suggested. They said I must have installed the maps incorrectly, so for the third time I tried re-installing, but this time using Mapsource as they suggested, and not the installation disk. Worked like a charm. Spoke to a guy at technical support named Jacques. Very helpful!
|
| Back to Top |
|
| |
Shorty
Administrator team
Joined: 22 May 2006
Location: South Africa
Online Status: Offline
Posts: 12461
GPS Model: GPSV; GPSMAP276C; GPSMAP60CSx; DGPS-XM4-ALT Datalogger
Town: Roodepoort
|
| Posted: 14 July 2010 at 3:08pm | IP Logged
|
|
|
Would that have been Win Explorer to find, for the relevant map, Setup.exe > MapInstall (not MapSource)? Or was it a simple repeat of "Send to Device" from MapSource?
Just as an aside, I have found, not on all GPSr mind you, that it's more secure using MapInstall to send maps to a GPSr instead of sending from MapSource. Don't know why this is but if sending from MapSource doesn't complete or gives a corrupted map load then MapInstall usually sorts that. If the unit being loaded uses an SD card then the loading of a map is much quicker (and more secure) via a card reader to the SD card.
__________________
The perfect digital map will always be a 'Work-in-Progress' VOOF
|
| Back to Top |
|
| |
bekim
Newbie
Joined: 10 July 2010
Online Status: Offline
Posts: 4
GPS Model: nuvi 310
Town: Beacon Bay
|
| Posted: 15 July 2010 at 1:01am | IP Logged
|
|
|
It was a simple "Send to Device" and then selecting the various blocks on the map in MapSource that did the trick. MapInstall was the one that appeared to send corrupt data. Very strange. Anyway glad it's working - going to Joburg on the weekend and will definitely need the GPS.
|
| Back to Top |
|
| |
Shorty
Administrator team
Joined: 22 May 2006
Location: South Africa
Online Status: Offline
Posts: 12461
GPS Model: GPSV; GPSMAP276C; GPSMAP60CSx; DGPS-XM4-ALT Datalogger
Town: Roodepoort
|
| Posted: 15 July 2010 at 4:27pm | IP Logged
|
|
|
Glad that's sorted then but I would download MapInstall again and re-install that. It's a handy spanner to have in the toolbox.
__________________
The perfect digital map will always be a 'Work-in-Progress' VOOF
|
| Back to Top |
|
| |
Active Topics
Search
Help
Register
Login
Topic: Nuvi 310 Address Search Problems
